Specify the M&S end date desired for cotermination quotes.This may be submitted as spreadsheet file, for example. Identify all the license keys that are to be included in the request.Specify whether a cotermination or consolidation is being request.Open a support ticket on the support portal including the following:.Any requests to Nuance must be submitted by the vendor channel for processing. Ensure that the vendor channel is engaged.In the event of multiple ShareScan Manager servers, it is strongly recommended to test with a shared SQL database before requesting a license consolidation. They may not be applied to multiple SQL servers. ShareScan volume licenses can only be applied to a single SQL server.Maintenance and Support contracts must be renewed separately for ShareScan & PDF desktop software components. When consolidating eCopy PDF Pro Office or Paperworks licenses that were sold as part of a bundle, the bundle relationship is severed once the licenses are consolidated.All license keys must be registered to the same account on the eCopy Registration site.The request must be submitted to Nuance by the Vendor.Paperworks licenses can be consolidated into an eCopy PDF Pro Office volume key. Example ShareScan v4 licenses can be consolidated into a v5 volume key. Product versions that have reached end of sale can be consolidated to a currently selling software version only.The Maintenance and support dates of all licenses must be the same or cotermed to the same end date.All licenses must be for the same product including edition and vendor where applicable.10 seats or more of the product must be included in the total seat count.Eases Maintenance & Support renewal processes and licensing tracking.
Customers with large quantities of ShareScan licenses on a single server.Customers using citrix/ terminal server environments with eCopy PDF Pro Office.Larger customers with multiple license keys to ease the management of the software for customer IT staff/ vendor support.This process includes the quoting and purchase of M&S days to be renewed to bring all licenses to the same end date. In the event that the M&S end dates differ, the licenses can be cotermed.Ĭoterming is the process by which several license keys' Maintenance and Support contracts can be adjusted to a common end date.
This process requires that all licenses have the same Maintenance and Support (M&S) end date. The following applies to eCopy products, including eCopy ShareScan, eCopy PDF Pro Office and Paperworks.Ĭonsolidating is the process by which several license keys can be merged into a single volume license.
0 kommentar(er)
